Returns & Exchanges

At Kalevala, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn garments with original tags still attached into the original shipping box or a secure mailing bag.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.